FAQ

FAQ2019-01-02T12:58:34+00:00
How many friends do I have to refer to get a refund?2018-12-15T15:21:45+00:00

Once 5 tickets are sold thru your unique URL, you will receive a $25 refund.

How many friends do I have to refer to get a refund?
5 (100%) 1 vote
Where is my referral link?2018-12-15T15:21:39+00:00

You will receive a referral link when you purchase tickets. After you purchase tickets, you will receive an email with the subject line: ‘Get $25 Cash Back in 2 Easy Steps’. You will receive it as soon as you finish purchasing the tickets. Your unique URL will be in blue.

Where is my referral link?
When will I receive my $25 cash back refund?2018-12-15T15:21:36+00:00

Once you reach 5 tickets sold thru your unique URL, you will be eligible for a refund. The credit will go back to the card you purchased tickets on. They are processed on the 15th of every month. For example, if you bought tickets on the 1st, shared your link and your friends bought tickets so that you met the 5 ticket threshold on the 8th, then your refund will be processed automatically on the 15th. You will receive an email notification about the credit back to your account.

When will I receive my $25 cash back refund?
How long is The Inflatable Run course?2018-12-06T18:48:50+00:00

Instead of a typical 5K course, our course is only 1 mile long and each runner will receive a race bib with 3 checkboxes that lets them take three laps around the course (1 checkbox = 1 lap). 3 laps is the full 5K!

 

How long is The Inflatable Run course?
When Does The Run Start?2018-12-06T18:48:59+00:00

The coolest part of the Inflatable Run is that, unlike traditional runs, with set start times, this run can be done at-your-leisure and at your own pace. The event starts at 8 AM, and the gates to the 5k course open at 8:30 am. Everything shuts down at 2 PM. You can arrive at any time between 8 AM and 2 PM and do your three laps at any time during the event! Please keep in mind that there may be a line at the starting gate at 8:30 am.

When Does The Run Start?
What activities and attractions are at the event?2018-12-06T18:48:49+00:00

The Inflatable Festival & Run has tons of fun activities and interactive attractions at each event. While specific activities and attractions may vary per city, they typically consist of inflatable attractions, zorb ball racing, pedal cart racing, face painting, magic shows, water balloon battles, coloring station, free tattoos (temporary of course), live music, carnival games, food trucks, meet & greets, costume contests, and more! Some activities will be free, and some attractions will be an additional charge. The activities that cost money may be included depending on the type of ticket you purchase. Please note that face painting is the only attraction that will still cost additional.

 

What activities and attractions are at the event?
Do I have to pay for the activities and attractions?2018-12-06T19:54:21+00:00

This depends on the type of ticket you purchase. Some activities will be free, such as the magic shows, coloring station, meet & greets and temporary tattoos. Some attractions will be an additional charge, such as the zorb balls, pedal cart racing, epic water battle, bounce houses,  inflatable jousting, If your ticket type includes an all-activities pass, then you will be able to do everything at no charge. If you purchased a ‘5K Run’ or ‘SPECTATOR’ ticket, you will have to pay an additional charge for the festival attractions. If you do not pre-purchase one, you can purchase an all-activities pass for $20 on event day which allows access to all activities and attractions all day long. You can also purchase a single-activity tickets for $3 each. The all-activities pass is good all day. Please note that the all-activities pass DOES NOT include face painting.

Do I have to pay for the activities and attractions?
5 (100%) 1 vote
What free activities for kids are at the event?2018-12-06T18:48:39+00:00

Free activities vary per event. They include but are not limited to meet & greets, the bib coloring station, temporary tattoos, magic shows, and more. Please check the ‘activities’ tab within the city you are interested in for more details. Find your city here: theinflatablerun.com/events

 

What free activities for kids are at the event?
5 (100%) 1 vote
Is the price the same for kids?2018-05-16T17:57:58+00:00

The price for kids is a little bit less expensive than adults. You can see the pricing by looking at the pricing table on the city you are interested in.

Is the price the same for kids?
What is the Shipping & Handling + Online Ticketing Fee?2019-01-06T10:51:26+00:00

With each ticket, there is a 4.99 fee. This covers the cost of the online ticketing fee as well as the shipping of your items. Unlike other runs, we ship your registration items directly to your door! This way you do not need to drive on Friday to pickup your items, or wait in a long registration line on event day. You just walk right in with your items!

 

 

What is the Shipping & Handling + Online Ticketing Fee?
5 (100%) 1 vote
What is in the VIP Package?2018-07-26T15:31:47+00:00

The vip package has a shirt, key lanyard, and silicon wristband. They can be purchased on event day at the souvenir shop!

 

 

 

What is in the VIP Package?
Is the race timed?2018-07-26T15:20:03+00:00

The race is not timed, especially since the course is broken up into 1 mile sections that you complete at your own leisure. The focus is on having fun, rather than times. If you would like to track your time though, we recommend downloading a running app such as Mapmyrun or Strava.

Is the race timed?
How do I get $25 cash back with the referral program?2018-12-15T15:12:06+00:00

Once you buy tickets to The Inflatable Run, you will receive a unique link that, when shared, can get you up to $25 cash back! Learn more here: theinflatablerun.com/cash-back

 

How do I get $25 cash back with the referral program?
4.5 (90%) 2 votes
Do runners get a medal?2018-12-29T11:36:36+00:00

No, unfortunately events in 2019 will not be receiving a medal. 🙁

Do runners get a medal?
5 (100%) 2 votes
When should I arrive?2018-08-24T15:00:13+00:00

You are able to stay at the Inflatable Festival & Run as long as you like, from doors open to doors close! This means that you can do the run at any time. Because we do not have a set ‘start’ time for the run, you can arrive whenever you would like, as long as you complete your run by the end of the event. Find your city here: theinflatablerun.com/events

When should I arrive?
Can I bring my child in a stroller?2018-07-25T16:51:36+00:00

Yes, you can absolutely bring your child in a stroller.

 

Can I bring my child in a stroller?
Is there a parking fee?2018-07-25T16:43:43+00:00

Parking is usually between $10-$20. Please refer to the city page you are interested in for this information. It will also state in your confirmation email!

 

Is there a parking fee?
1.7 (33.33%) 6 votes
Will there be souvenirs for sale?2018-07-25T16:42:07+00:00

Heck Yea! We will have a souvenir shop set up at the event, with a ton of awesome merchandise for you to purchase to remember your inflatable day! We accept card or cash.

 

Will there be souvenirs for sale?
Can I bring my dog to the event?2018-07-25T16:40:00+00:00

While we are absolute dog lovers (our dog has her own hashtag on instagram #FREEDOMSLIFE), any animals other than certified service animals will not be permitted in the event. 🙁

 

Can I bring my dog to the event?
What if it rains?2018-08-24T15:06:59+00:00

The Inflatable Festival & Run is a rain or shine event. While rain may be an inconvenience, we take every measure possible to ensure that all participants still have a fun and safe time. We recommend following the Facebook event page for your city [https://www.facebook.com/theinflatablerun/events] for the most up to date alerts. The safety of our participants is always our top priority. If conditions are unsuitable and unsafe, participants will be notified immediately and evacuated from the venue. We are constantly watching the weather closely during rainy events with local meteorologists to stay fully informed on current and future weather conditions.

What if it rains?
4 (80%) 4 votes
Will the event be cancelled if the weather is less than cooperative?2018-07-25T16:36:07+00:00

The Inflatable Festival & Run is a rain or shine event. While rain may be an inconvenience, we take every measure possible to ensure that all participants still have a fun and safe time. We recommend following the Facebook event page for your city [https://www.facebook.com/theinflatablerun/events] for the most up to date alerts. The safety of our participants is always our top priority. If conditions are unsuitable and unsafe, participants will be notified immediately and evacuated from the venue. We are constantly watching the weather closely during rainy events with local meteorologists to stay fully informed on current and future weather conditions.

 

 

Will the event be cancelled if the weather is less than cooperative?
1 (20%) 1 vote
How can I be a sponsor or vendor for this event?2018-07-25T16:27:22+00:00

If you would like to be a sponsor or vendor of The Inflatable Festival & Run, please contact us and we will get back to you shortly!

How can I be a sponsor or vendor for this event?
What is the minimum age to attend the event?2018-07-25T16:25:26+00:00

There is no minimum age to attend the event and participate in the run. Please note that while the course is family friendly, it is up to the parent to decide if a child is able to do an obstacle or attraction. If your child is an infant (under one years of age) , you do not need to register them.

What is the minimum age to attend the event?
4.5 (90%) 2 votes
Will there be food & drinks?2018-07-25T16:20:19+00:00

Each event will have food provided for you to purchase during your stay. Unfortunately, the events will not be serving alcoholic beverages due to the family-friendly nature of the event.

Will there be food & drinks?
3.7 (73.33%) 3 votes
Can I bring my own food/drinks?2018-07-25T16:18:26+00:00

Yes, you can bring your own food and drinks, with the exception of glass bottles and alcoholic drinks. We highly recommend bringing a water bottle to stay hydrated, which can be refilled at our water station.

Can I bring my own food/drinks?
5 (100%) 1 vote
Is there water at the event?2018-07-25T16:17:07+00:00

There will be two water stations available for people who are doing the run. One will be halfway on the course, and the second will be at the finish line in the festival area. But we do still encourage you to bring your own refillable water bottle to stay hydrated!

Is there water at the event?
5 (100%) 2 votes
Will there be a photographer taking photos?2018-07-25T16:13:46+00:00

All photos that are taken at our Events will be uploaded to the City Specific Facebook Pages! So check out our Facebook for updates and photos from events! https://www.facebook.com/theinflatablerun

Will there be a photographer taking photos?
5 (100%) 2 votes
Are there any coupons I can use before signing up?2018-07-25T16:11:47+00:00

You can contact us to find out if there are any deals/specials going on in your city!

Are there any coupons I can use before signing up?
5 (100%) 1 vote
How do I find the event day schedule for my city?2018-07-25T16:10:47+00:00

Each city has it’s own unique activities, attractions, and schedule of events. You can find this by visiting the page for your city, and clicking on the ‘schedule’ tab. Find your city here: theinflatablerun.com/events

 

How do I find the event day schedule for my city?
5 (100%) 2 votes
What is your refund policy?2018-11-01T11:41:53+00:00

Our refund policy may grant refunds in the case of any of the following circumstances: 1. medical emergencies, 2. death, and 3. military leave. Verification may be requested.

What is your refund policy?
1.9 (37.78%) 9 votes
Can I wear a costume?2018-07-25T16:06:57+00:00

Yes, of course! We encourage all our participants to have fun and dress up for our events! So dust off those halloween costumes sitting in the closet, and wear it to The Inflatable Festival & Run.

Can I wear a costume?
1.7 (33.33%) 6 votes
How do I volunteer ?2018-08-24T15:01:18+00:00

To volunteer, please visit theinflatablerun.com/volunteer for more information.

How do I volunteer ?
5 (100%) 1 vote
So… how does this cash back thing work?2018-12-15T15:22:40+00:00

When you buy tickets to the event, you receive a email with a unique referral URL. Share that link with your friends. Each time someone uses this referral link to buy tickets for the same event, the system counts one referral to that person. If three people use your referral link, you receive a $25 refund back!

So… how does this cash back thing work?
FAQ
1.9 (37.5%) 104 votes